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Legal

Privacy Policy

Last updated: May 2025

1. Introduction

At Custom X Packaging, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and communications.

2. Information We Collect

We collect personal information you provide directly to us, such as your name, email address, phone number, shipping and billing addresses, and payment details when you place an order or contact us.

We may also collect information automatically through cookies and similar technologies to improve your experience on our site.

3. How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your orders and customer support
  • Send promotional offers, newsletters, and updates (only if you opt-in)
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who assist with order fulfillment, payment processing, shipping, and marketing. These providers are bound to keep your information confidential.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather analytics. You can adjust your browser settings to disable cookies, but this may affect certain functionalities of our site.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

7. Your Rights

You have the right to access, correct, or delete your personal information by contacting us. You may also unsubscribe from marketing communications at any time.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Phone: +1 888 575 7136

WhatsApp: +1 (443) 800 1315

Email: support@customxpackaging.com